PRODUCT: Base Common RELEASE: 11.1 PROB #: 753 FN: T16C538 FT: DFC DATE: 12 Sep 2005 STARTRAK PRODUCT NAME: AXWBAS (Star Problem Product) PROBLEM SYMPTOM: NT -AUTO-LOADER PROBLEMS ---------------------------------------------------- >>> ATTN: APPLICABLE LANGUAGES <<< >>>BRAZILIAN<<< >>>ENGLISH<<< >>>FRENCH<<< >>>GERMAN<<< >>>ITALIAN<<< >>>JAPANESE<<< >>>KOREAN<<< >>>PORTUGESE<<< >>>SPANISH<<< >>>S-CHINESE<<< >>>T-CHINESE<<< >>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<< This is a cumulated patch for Autoloaders. It fixes the problem of tape engines crash and the problem of auto inventory when magazane is changed. This patch applies for the following auto loaders: HP DAT SEAGATE DAT HP SSL1016 COMPAQ 20/40G COMPAQ 12/24G SONY TSL-11000 HP C5713A DELL PV-132 DELL PV-122 After applying this patch, you will need to add a DWORD DoorShutInit under the key "..\base\tapeengine\CHANGER_CFG" and set the value of DoorShutInit as 1 . PREREQS: QO72174_____________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ MPREREQS: None COREQS: None MCOREQS: None SUPERSEDED: None KEYWORDS: CHANGER_____________ HP__________________ SSL1016_____________ AUTO________________ INIT________________ CHANGE______________ TAPE________________ ____________________ ____________________ ____________________ ____________________ ____________________ T16C538_____________ GA__________________ OPSYS:NT____________ HYPER: NO DISTRIBUTION CODE: I (A=Available, I=Internal) DOWNLOAD INFORMATION: NODE: ftp.ca.com PATH: /CAproducts/unicenter/AXWBAS/nt/GA/T16C538 FILES: T16C538.DFC________ T16C538.CAZ________ ___________________ ___________________ ___________________ ___________________ PRE: QO72174 PRE: REQ: REQ: SUP: PROBLEM FIX: OTHER (ZAP,RELO,SMP,UPDSRC,UPDREX,SRC,REX,MOD OR OTHER) UPDATED ROUTINES: --------------- changer.dll 237568 MON SEP 12 10:40:50 2005 PROBLEM RESOLUTION: Follow the instructions below: The following PREREQS must be applied before applying this fix: QO72174 This fix requires BrightStor ARCserve Backup Release 11 to be installed. 1. Shutdown all BrightStor ARCserve Backup services. 2. Unzip the fix file as follows: CAZIPXP -U T16C538.CAZ 3. Rename changer.dll in X:\Program Files\CA\BrightStor ARCserve Backup . 4. Copy changer.dll to X:\Program Files\CA\BrightStor ARCserve Backup . 5. Start all BrightStor ARCserve Backup services.